Citizen Storage Management
Category: Management Companies & Call Centers
Citizen Storage Management (CSM) is a Michigan-based third-party self-storage management company. It builds a customized set of services for each owner, covering revenue management, expense reduction, staffing, accounting, marketing, technology, maintenance, auctions, truck rentals and an in-house call center. The company also has experience in acquisitions, development and capital improvements.
Who Citizen Storage Management serves
- Self-storage owners looking for third-party management
- Investors acquiring single facilities or portfolios
- Owners who want hands-on management without running day-to-day operations
What Citizen Storage Management does
Revenue management
Tenant rate management, ancillary income and revenue maximization.
Expense analysis and reduction
Review of operating costs to improve net operating income.
Property management and staffing
Staff hiring, training, oversight and human resources management.
Full-service accounting
Accounting including payroll and collections.
Sales, marketing and technology
Marketing plus assessment and improvement of the facility's technology.
Facility operations
Maintenance, repairs and improvements; monthly auctions; on-site truck rentals; in-house call center.
Frequently asked questions about Citizen Storage Management
Who leads the company?
President and CEO Peter Spickenagel, a licensed Michigan real estate broker and 2020 Chairman of the Self Storage Association of Michigan.
Are services one-size-fits-all?
No. CSM says it builds a customized suite of services for each client.
Do they handle auctions?
Yes. Monthly auctions are part of their services.
Visit the official Citizen Storage Management website