Cubby
Category: Management Software & Tech
Cubby is an AI-native facility management platform (FMS) for self-storage operators. It combines facility operations, tenant management, online rentals and e-commerce, revenue management, call handling, and reporting in a single system, so operators can run every facility from one login.
Who Cubby serves
- Independent self-storage owners and operators, from single facilities to multi-state portfolios
- Third-party management companies running facilities for multiple owners
- Growing operators who want pricing, calls, and marketing data in one place instead of a patchwork of tools
What Cubby does
Facility operations
Multi-facility dashboard, real-time unit tracking, task management, and mobile walkthroughs with offline support for on-site teams.
Tenant management
Move-ins, renewals, a self-service tenant portal, e-signatures, document management, lien tracking, and autopay.
E-commerce
Online checkout with unit search, real-time availability, instant reservations, cart recovery, and SEO-friendly unit pages on your own website.
Revenue management
ML-powered pricing that monitors competitors, occupancy, and demand to recommend rates and automate tenant rent increases (ECRI).
Cubby Calls
Call routing, recording, and transcription with AI-powered call grading and performance insights.
Comms AI
A configurable AI agent that answers sales and service calls 24/7, uses real-time facility data, and transfers to your team when needed.
Reporting
Real-time occupancy, revenue, and conversion-funnel reporting, a custom report builder, marketing attribution, and data export to BI tools.
Frequently asked questions about Cubby
Who is Cubby for?
Self-storage owners and operators of any size — from single-facility independents to portfolios and third-party managers running dozens of facilities. Cubby reports more than 400 operators on the platform.
What problem does it solve?
It replaces the patchwork of legacy desktop software, separate websites, and spreadsheets with one system of record for units, tenants, payments, pricing, calls, and reporting — so teams stop re-entering data and switching between logins.
What does Cubby integrate with?
Access control (Nokē, PTI, DoorKing, SpiderDoor, KISS), tenant protection providers (SBOA, SafeLease and others), marketing platforms like StoragePug, call centers, lien automation, online auctions, the Neighbor.com marketplace, and the DualEntry ERP.
How does Cubby use AI?
Comms AI answers tenant calls 24/7 using real-time facility data, Cubby Calls grades recorded calls with AI, revenue management uses machine learning for pricing and rent increases, and the Cubby Connector lets operators build reports and tools with Claude or ChatGPT.
Visit the official Cubby website