Haviland Storage Services
Category: Management Companies & Call Centers
Haviland Storage Services is a self-storage management and consulting firm founded in 2009 by Sue Haviland. It offers third-party management, consulting, onsite auditing, manager training and market and competitor studies. It also sells ready-made operations products such as policy manuals, job descriptions, performance reviews and employee handbooks. Inside Self Storage has given the firm Best of Business Awards for Best Operational Consultant and Best Manager Training.
Who Haviland Storage Services serves
- Self-storage owners who want a third-party manager to run their facility
- Investors and new owners entering self-storage
- Operators wanting audits, consulting or manager training
What Haviland Storage Services does
Third-party management
Day-to-day operations, hiring, training, procedures and technology platforms.
Consulting
Operational reviews, management software setup, and rate guidance based on researched street rates.
Onsite auditing
Full facility audits to check that practices are consistent and limit liability.
Manager training
One-on-one or group courses covering all aspects of operations.
Market and competitor studies
Analysis of local competitors, their positioning, strengths and weaknesses.
Operations products
Policy and procedure manuals, job description and performance review packages, employee handbooks and a California Workplace Violence Prevention Plan.
Social media management
Listed as a service on the company website.
Frequently asked questions about Haviland Storage Services
Do they only manage facilities?
No. Owners can also hire them for consulting, audits, training or market studies without full management.
Visit the official Haviland Storage Services website