Monument
Category: Management Software & Tech
Monument is self-storage management software built for multi-facility operators and third-party managers. One platform handles contactless leasing, payments, tenant management, billing, delinquency workflows, access control, communications, revenue management, accounting and analytics across a portfolio, with an open API for partner tools.
Who Monument serves
- Multi-facility self-storage operators
- Third-party management companies running multiple brands
- Operators running unmanned or hybrid facilities
What Monument does
Portfolio operations
Group facilities by region, market or performance with the Navigator tool, with unified KPI dashboards across locations.
Automation rules
Automates overdue payment reminders, lease renewals, status changes and fees through workflow triggers.
Tenant communication
Bulk messaging, two-way SMS, automated email and SMS reminders, and follow-up on abandoned leads.
Revenue management
Rules-based pricing that adjusts rates up and down, plus existing-customer rate increase (ECRI) rules.
Accounting
Automated daily journal entries with GAAP-compliant cash or accrual accounting that integrates with a general ledger.
Rental websites
SEO-friendly, mobile-focused rental websites with integrated lead funnels.
Multi-brand management
Third-party managers can run multiple brands from one system and publish pricing and automation rules across them.
Frequently asked questions about Monument
How is Monument priced?
Monument says it uses all-inclusive pricing with no up-sells or hidden fees.
How does onboarding work?
Monument's US-based Client Success team runs on-site onboarding and migrates your data and payment tokens.
Can we keep our existing vendors?
Yes. Monument has a public API and integrations across access control, pricing, tenant protection, reputation management and more.
Visit the official Monument website