My Storage Group Property Protection
Category: Finance, Insurance & Advisory
MSG Property Protection runs a tenant property protection program for self-storage facilities. Tenants choose a coverage limit at move-in that is billed with rent, and MSG builds and operates the program, including handling covered claims in house. MSG states the program is a protection plan, not insurance, so facilities don't need an insurance license.
Who My Storage Group Property Protection serves
- Self-storage facility owners and operators
- Tenants storing belongings who need lease-required coverage
What My Storage Group Property Protection does
Program setup and operation
MSG says there is no setup fee; it builds the plan for a facility and gets it live on its leases.
Billing with rent
Tenants pick a coverage tier at move-in, up to $10,000, and the charge is added to their rent.
Claims handling
Tenants file at msgppclaims.com, and MSG reviews and pays covered claims at replacement cost with no deductible. MSG states a 48–72 hour turnaround.
Stated coverage
Covers fire and smoke, theft and burglary, vandalism, precipitation and roof leaks, and vermin damage up to $500. Excludes flood, mold, earthquake, cash, jewelry and irreplaceables, among others.
Opt-out for insured tenants
Tenants with their own policy can opt out at myownpolicy.com.
Frequently asked questions about My Storage Group Property Protection
Is this insurance?
No. MSG describes Property Protection as a protection plan billed with rent and settled in house, not insurance.
How do I get started?
Submit the facility intake form on MSG's website with facility, construction and security details. MSG says there is no cost or commitment.
Visit the official My Storage Group Property Protection website