Self Storage Manager
Category: Management Software & Tech
Self Storage Manager is a cloud-based enterprise property management software for self-storage operators, built for multi-facility operators, large operators and REITs. It centralizes operational control across facilities with real-time data for corporate and district managers. The company, part of E-SoftSys, was incorporated in 2000 and says over one thousand facilities use its applications.
Who Self Storage Manager serves
- Multi-facility self-storage operators
- Large storage operators and REITs
- Single-facility operators wanting enterprise-grade software
- Operators in the US and UK (separate US and UK sites)
What Self Storage Manager does
Cloud property management
100% cloud-based platform for single and multi-facility operators, with real-time data and centralized control across sites.
Integrated CRM
Built-in customer relationship management to track leads, reservations and marketing campaigns.
Online rentals & e-commerce
Online interfaces for rentals and customer service, plus digital lease storage and paperless e-signature contracts.
Collections & communication
Cloud-based reminders and alerts designed to reduce time store managers spend on collection calls.
Marketing ROI tracking
Cloud-based call tracking to manage and analyze calls and measure ROI on ad campaigns.
Site walkthroughs & work orders
A mobile application lets site managers conduct walkthroughs and manage work orders from an Android tablet.
Advanced revenue management
Tools to manage pricing and revenue for each site or across multiple locations from a central office.
Frequently asked questions about Self Storage Manager
How long has the company been around?
Incorporated in 2000; the site marks 25 years and says over one thousand facilities use its applications.
Who uses it?
Published testimonials come from SmartStop, Urban Self Storage and Storage Star — Storage Star describes launching 60 properties in a single day with the SSM team.
Does it work for single facilities?
Yes. The company describes the platform as serving both single and multi-facility operators, though its focus is enterprise and multi-site control.
Where are they located?
325 Sentry Parkway, Suite 200, Blue Bell, PA 19422; phone 800-469-1740. A separate UK site serves the United Kingdom.
Visit the official Self Storage Manager website