Swivl
Category: Marketing, Websites & AI
swivl is a self-storage automation platform combining a CRM and contact center, AI agents and a tenant self-service app. Calls, texts, emails and chats are summarized and scored in one inbox, while AI agents handle sales, billing, support and reviews across web, SMS, voice, email and Google.
Who Swivl serves
- Self-storage operators and contact centers
- Multi-facility operators automating tenant communication
What Swivl does
Unified inbox and CRM
Every call, text, email and chat in one inbox, with AI-suggested replies, routing, automated follow-ups and team performance tracking across facilities.
AI agents
Sales (capture leads and complete rentals), Billing (payment collection and reminders), Support (tenant service) and Review (request, manage and respond to reviews).
Everyday tenant requests
Unit-size guidance and inventory recommendations, gate codes by SMS, payment help and store-specific answers about hours and amenities.
spot tenant app
Mobile tenant experience from move-in to move-out, with payments, referrals and reviews.
Integrations
FMS integrations including SiteLink, StorEdge, Hummingbird, Storage Commander, SSM, QuikStor, Cubby and Doorswap, plus Google Business Profile, Slack, G5, StoragePug, Storagely and Go Local Interactive.
Frequently asked questions about Swivl
How long does setup take?
swivl says it works out of the box and can be running within a few hours after you provide business and property details.
What automation results are reported?
swivl reports most customers see automation rates over 80% (company-reported).
Visit the official Swivl website