The Storage Mall
Category: Management Companies & Call Centers
The Storage Mall is a family-owned and operated self-storage company that provides customized third-party property management, from full oversight to support with selected tasks.
Who The Storage Mall serves
- Self-storage owners wanting full or partial management support
What The Storage Mall does
Employee services
Staff planning and scheduling, timekeeping, recruiting and training store managers, and standard operating procedures.
Daily operations
Rent and fee collection, unit auctions, owner liaison and customer communication.
Accounting & reporting
Income and expense records, accounts payable, daily reconciliation, monthly financial statements against budget and performance tracking.
Revenue management
Sets asking rates based on vacancy and demand, oversees in-place rate increases and identifies additional revenue sources.
Audits & financial controls
Regular store visits, monthly inventory, cash and supply audits, annual budgets and software restrictions for managers.
Marketing & call center
Digital, traditional and community marketing, plus an internal sales-focused call center for inbound calls and online inquiries.
Frequently asked questions about The Storage Mall
How large is their portfolio?
The company's website cites a 60+ store management portfolio, though the same page also says it currently manages over 51 stores; location counts also vary between pages.
How do I get started?
Request a quote through the Third-Party Management page on their website.
Visit the official The Storage Mall website