Uniti
Category: Marketing, Websites & AI
Uniti provides AI agents that handle self-storage sales and tenant support 24/7 across voice, SMS, email, WhatsApp and web chat — booking units, collecting payments and escalating to staff when needed.
Who Uniti serves
- Self-storage operators of all sizes
What Uniti does
Sales & reservations
Answers inquiries with unit sizes, pricing and promotions, follows up on abandoned reservations and can complete a rental including payment and lease-signing link.
Tenant support
Handles balances, payments, gate-code resets, account and lease questions, overlock guidance and maintenance requests.
PCI-compliant payments
Collects payments and sets up autopay by voice or hosted web form through a certified PCI vendor; raw card data never enters Uniti's systems.
Smart escalation
Warm call transfers or group texts route urgent issues and disputes to staff.
Additional agents
Collections, reviews, renewals and portfolio data-analysis agents on the same platform.
Integrations
Works inside existing management software and CRMs, including a Storeganise integration.
Frequently asked questions about Uniti
Is it secure?
Uniti lists SOC 2 Type 2, PCI and CCPA compliance and redacts personal information from AI models.
Visit the official Uniti website